Privacy Policy

Last Updated: 27th June 2025

Intentional Wellbeing with Becki (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information. This privacy policy explains how we use, collect, and safeguard your data when you visit our website or use our services.

1. Scope of this Privacy Policy

This Privacy Policy applies to the collection, use, and protection of any personal information provided through this website and in connection with the services offered by Intentional Wellbeing with Becki. It applies to all users of the site, including visitors, coaching clients, and individuals making enquiries through the contact form. This policy covers data shared via online forms, email communications, discovery calls, and any services provided.

By using this website or engaging in coaching services, you agree to the terms of this policy.

2. Data Collected

We may collect the following Data when you interact with Our website or services:

  • Full name;

  • Contact Information such as telephone numbers and email addresses;

  • Demographic Information such as gender, profession, marital status, other preferences and interests;

  • Home address;

  • Full health and medical history;

  • GP name and contact details (collected in case of medical emergency or need for professional collaboration);

  • IP address;

  • Web browser type and version;

  • Pages visited and time spent on website;

In each case, in accordance to this Privacy Policy.

3. How We Collect Your Data

We collect your personal Data through the following methods:

  • Contact forms on this website;

  • Booking a Clarity Call;

  • Engaging in coaching sessions or consultations;

  • Completing a food diary, health questionnaire, or lifestyle assessment;

  • Sharing information during the coaching sessions;

  • Cookies and similar technologies;

  • Website analytics tools ( Squarespace Analytics, Google Analytics);

  • Payment platforms (for payment confirmations only);

  • When you elect to receive marketing communications from Us;

  • Referrals or collaborations (only with your explicit consent).

In each case, in accordance to this Privacy Policy.

4. Our Use of Data

We use the personal Data you provide to offer you the best possible service and experience. This includes:

  • Internal record keeping;

  • Improving the services and support we offer;

  • Responding to enquiries or contacting you for feedback;

  • Customising and improving this website and your browsing experience.

If you have previously expressed interest in our services, we may send you relevant marketing emails under what’s called ‘soft opt-in’. This means we consider your prior engagement as permission to send updates unless you decide to unsubscribe. For all other marketing emails, we will always ask for your explicit consent before contacting you. You can withdraw consent or update your preferences at any time.

5. Data Retention

We retain your personal Data only as long as necessary to fulfil our services or legal obligations, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Specifically:

  • Personal details may be kept for up to six years to comply with tax and contractual obligations.

  • Communications and enquiries may be retained for a period of up to two years from the last point of contact, unless a longer retention period is required or permitted by law.

Where data is no longer required, it will be securely deleted or anonymised.

6. Data Sharing and Third Parties

We take your privacy seriously and will never sell, rent, or trade your personal information.

Your data may be shared with trusted third parties only when it is necessary to deliver our services effectively, and always in line with applicable data protection laws. This may include:

  • Secure client management systems used to store session notes and personal information

  • Email and calendar platforms used for communication and appointment scheduling

  • Payment processors to handle service fees securely

  • Professional insurers or healthcare supervisors if legally required or for quality assurance

  • Emergency services or your GP, but only if we believe there is a serious risk to your safety or someone else’s, and in line with professional ethical standards

All third-party providers we work with are carefully selected to ensure they comply with UK data protection regulations and handle your information with the highest level of care.

We will never share more information than is necessary, and we will not disclose any of your personal or health-related data unless legally obligated or with your clear consent.

7. Your Rights

Under UK data protection law (UK GDPR), you have several important rights regarding your personal data. These include the right to:

  • Access your data – You can request a copy of the personal data we hold about you.

  • Correct your data – You have the right to ask us to correct any information that is inaccurate or incomplete.

  • Erase your data – In certain circumstances, you can ask us to delete your personal data (also known as the ‘right to be forgotten’).

  • Restrict or object to processing – You may request that we limit how we use your data or object to certain types of use, such as direct marketing.

  • Data portability – Where applicable, you can request your data be transferred to another service provider in a structured, commonly used, and machine-readable format.

  • Withdraw consent – If we are processing your data based on your consent, you can withdraw this at any time. This will not affect the lawfulness of any processing carried out before you withdrew your consent.

  • Lodge a complaint – If you are concerned about how we use your data, you have the right to complain to the Information Commissioner's Office (ICO) at www.ico.org.uk.

To exercise any of your rights, or if you have any concerns or questions about how your personal data is handled, please contact us at: beckileehair@aol.com

We aim to respond to all requests within one month, although this may be extended if the request is particularly complex.

8. Security of Your Data

We are committed to protecting your personal data and ensuring it remains safe, secure, and confidential.

All personal information you share is stored securely, whether held electronically or in paper form. We use appropriate technical and organisational measures to prevent unauthorised access, disclosure, loss, or destruction of your data.

These measures may include:

  • Secure password-protected systems

  • Encrypted digital storage

  • Limited access to personal data

  • Confidentiality agreements where appropriate

Please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we do our best to safeguard your information, we cannot guarantee absolute security. If we experience a data breach that poses a risk to your rights and freedoms, we will notify you and the appropriate supervisory authority (the ICO) in line with legal requirements.

If you have any questions about how your information is protected, please don’t hesitate to contact us at beckileehair@aol.com.

9. Cookies

Our website may use cookies or similar technologies (such as Squarespace Analytics or Google Analytics) to enhance your experience and help Us understand how visitors use the site.

You can manage your cookie preferences through your browser settings at any time.

10. Third-Party Links

Our website may include links to other websites or services. Please note that this privacy policy does not apply to those external sites. We encourage You to review their privacy practices before providing any personal data.

11. Changes to This Policy

This policy may be updated occasionally to reflect changes to legal requirements or service updates. When changes are made, We’ll revise the “Last updated” date. You’re encouraged to review this policy periodically to stay informed.